फ्रंट ऑफिस रिसेप्शनिस्ट

We are looking for a candidate from the Co-working / Managed Office industry background with relevant experience in center operations, client handling, facility coordination, and overall administration.

Kindly share suitable profiles as per the requirement.

Position - Front Office Executive (Female)

CTC : Approx 2.5-3.5 Lakh (Negotiable)

1. Client / Occupant Management

• Ensure smooth onboarding and exit process for clients.

• Maintain positive client relationships and address queries within defined TAT.

• Achieve high client satisfaction and timely issue resolution.

2. Operations Management

• Ensure day-to-day center operations run smoothly.

• Monitor housekeeping, pantry, security, and maintenance activities.

• Ensure meeting rooms, cabins, and common areas are properly maintained.

3. Facility Coordination

• Coordinate with vendors for AMC, repairs, pest control, and maintenance work.

• Ensure timely closure of facility-related complaints.

• Monitor stock and consumption of office supplies and pantry materials.

4. Billing & Documentation

• Support invoicing, agreement documentation, and payment follow-ups.

• Maintain occupancy records, client files, and operational MIS.

• Ensure proper documentation for deposits, refunds, and approvals.

5. Revenue Support

• Support sales team with site visits and client coordination.

• Assist in occupancy improvement and retention activities.

• Ensure upselling opportunities for meeting rooms and additional services.

6. Compliance & Safety

• Ensure adherence to safety, fire, and statutory compliance requirements.

• Maintain updated records of vendor agreements and compliance documents.

7. Team Coordination

• Coordinate with internal departments such as Sales, Accounts, IT, and Admin.

• Ensure timely escalation and closure of operational issues.

8. Reporting & MIS

• Submit daily/weekly/monthly operational reports.

• Track complaints, occupancy, collections, and facility performance metrics.

• इस फुल टाइम रिसेप्शनिस्ट Job में रिसेप्शनिस्ट में 2 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।