Front Office Receptionist

Job Title: Receptionist

Company: Dekho Becho
Location: Shaheen Bagh
Employment Type: Full-Time

About Dekho Becho

Dekho Becho is a growing platform dedicated to providing seamless buying and selling experiences for customers. We are looking for a friendly, organized, and professional Receptionist to be the first point of contact for visitors and clients.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner.

• Answer, screen, and forward incoming phone calls.

• Manage the reception area and ensure it remains clean and presentable.

• Handle incoming and outgoing correspondence, emails, and courier services.

• Maintain visitor records and appointment schedules.

• Handle customer inquiries and direct them to the appropriate department.

• Coordinate with the sales and operations teams for lead allocation and follow-ups.

• Track lead status and ensure timely communication between customers and the concerned team members.

• Follow up with teams to ensure leads are attended to promptly and customer queries are resolved.

• Prepare daily and weekly lead coordination reports for management.

• Maintain office supplies inventory and place orders when required.

Requirements

• Graduate in any discipline (preferred).

• 1–3 years of experience as a Receptionist, Front Desk Executive, Customer Coordinator, or similar role.

• Excellent verbal and written communication skills.

• Proficiency in MS Office (Word, Excel, Outlook) and basic CRM software.

• Strong interpersonal and customer service skills.

• Professional appearance and positive attitude.

• Ability to multitask and manage time effectively.

• Basic knowledge of office administration procedures.
  

Preferred Skills

• Strong coordination and follow-up skills.

• Ability to handle multiple leads and customer interactions simultaneously.

• Attention to detail and accuracy in record keeping.

• Problem-solving mindset and team-oriented approach.

• इस फुल टाइम रिसेप्शनिस्ट Job में रिसेप्शनिस्ट में 6 - 48 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।