A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Gynepedia Women Wellness Clinic
लेक गार्डन, कोलकाता
रिसेप्शनिस्ट में 0 - 6+ वर्षो का अनुभव
फुल टाइम
Job description
Gynepedia Women Wellness Clinic is a new women's-health polyclinic in Lake Gardens, Kolkata, led by Dr Ushasi Mukherjee. We are looking for an Appointment & Clinic Operations Manager to run the front desk and day-to-day patient flow.
ROLE & RESPONSIBILITIES
- Manage the doctor's appointment calendar and OPD queue; confirm, remind and reschedule patients by phone and WhatsApp
- Patient registration, billing and collections; daily cash / UPI tally
- Book scans and lab tests, coordinate sample pickup and reports with our partner lab
- Patient follow-ups and reminders (antenatal visits, test results, review appointments)
- Handle patient queries and complaints politely at the front desk
- Keep the reception and waiting area organised; coordinate with clinic assistants and housekeeping
- Share a simple daily report (appointments, footfall, collections, pending follow-ups)
PREFERRED CANDIDATE PROFILE
- 1+ years in front office / appointments / patient coordination / billing at a clinic, hospital or diagnostic centre
- Fluent in Bengali and English; Hindi is a plus
- Comfortable with computers, Excel, WhatsApp Business and billing / appointment software
- Polite, organised and calm with patients
- Lives in or near South Kolkata
ज्यादा डिमांड
