• Greeting members and visitors professionally
• Managing calls, WhatsApp inquiries, and walk-ins
• Explaining gym packages, memberships, and offers
• Following up with leads and trial members
• Maintaining attendance and member records
• Handling billing, payments, and receipts
• Scheduling trainer sessions or appointments
• Resolving basic customer queries and complaints
• Coordinating with trainers and management
• Managing daily reports and basic admin task