Job Description: Office Coordinator cum Client Relationship Executive
Position Overview
We are looking for a confident, articulate, and organized Female Candidate to join our team as an Office Coordinator cum Client Relationship Executive. In this dual-role capacity, you will be the primary voice of our company on calls, managing client follow-ups, while also overseeing day-to-day front desk operations and coordinating office.
Key Responsibilities
1. Client Calling & Follow-ups
Make outbound calls to prospective and existing clients to introduce products/services and understand their requirements.
Regularly follow up with leads and clients to ensure high satisfaction and build strong business relationships.
Maintain accurate and up-to-date records of all client interactions, call logs, and updates in the CRM or database.
Handle incoming client inquiries and route them to the relevant department or team member.
2. Reception & Front Desk Management
Greet visitors, clients, and vendors warmly, directing them to the appropriate personnel.
Manage incoming and outgoing phone calls, emails, and general correspondence.
Receive, sort, and distribute daily mail, couriers, and packages.
3. Office & Support Staff Coordination
Supervise and coordinate the daily tasks of office support staff to ensure smooth office functioning.
Maintain an inventory of office supplies, stationery, and pantry items, placing orders as needed.