Job Description – Front Desk Executive & Cashier
Company: The Playscape
Location: Financial District, Hyderabad
Employment Type: Full-Time
Timings:12-9pm
Key Responsibilities
Handle daily opening and closing of the reception counter.
Manage walk-in, birthday party, playdate, and membership billing.
Handle cash, UPI, card payments, and daily cash reconciliation.
Maintain accurate daily sales records and submit end-of-day reports.
Welcome customers, manage registrations, and ensure smooth check-ins and check-outs.
Explain packages, pricing, offers, and memberships to customers.
Handle customer enquiries, complaints, and billing-related concerns professionally.
Coordinate with party hosts and managers for birthday billing and guest management.
Ensure accuracy in all transactions and maintain proper financial records.
Take complete ownership of front desk operations and customer experience.
Requirements
Prior experience in billing, cashiering, reception, or hospitality preferred.
Basic computer skills, Excel, and POS billing knowledge.
Good communication skills in English, Telugu, and Hindi.
Strong numerical skills and attention to detail.
Honest, responsible, organised, and customer-friendly.
Ability to multitask and work efficiently during busy hours.
Willingness to work on weekends and public holidays.
We are looking for a dependable, energetic, and detail-oriented individual who can independently manage front desk operations,take full ownership and ensure accurate billing, and deliver an excellent customer experience.