Front Desk Receptionist

front office job description

+10

Front office manager job description | Caterer.comA Front Office professional acts as the company's first point of contact, managing reception, guest relations, and administrative tasks to ensure smooth daily operations. Key responsibilities include greeting visitors, handling phone calls, managing calendars, scheduling appointments, and maintaining a tidy reception area, often requiring proficiency in MS Office and strong communication skills.

Workable

Workable

+4

Key Responsibilities & Duties

Reception & Greeting: Welcoming clients, visitors, and guests in a friendly, professional manner and directing them to the appropriate person.

Communication Management: Answering, screening, and forwarding incoming calls, as well as managing emails and correspondence.

Administrative Support: Scheduling appointments, booking meeting rooms, filing documents, scanning, and copying.

Office Maintenance: Ensuring the front desk and reception area are tidy and organized.

Logistics & Supplies: Managing incoming/outgoing mail, courier services, and inventory of office supplies.

Record Keeping: Maintaining databases, updating files, and assisting with data entry.

Specialized Duties (Context Dependent): Handling check-ins/check-outs in hospitality, managing visitor logs, or issuing invoices.

Betterteam

Betterteam

+8

Required Skills and Qualifications

Communication: Exceptional verbal and written communication skills.

Customer Service: Strong interpersonal skills to provide a positive, professional image.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (printers, scanners).

Multitasking: Ability to manage multiple tasks, phone lines, and visitors simultaneously.

Education: High school diploma or equivalent is required; some roles may prefer post-secondary education.

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