Hospital Reception Job Description
A hospital reception job description can help you understand the typical job duties and responsibilities. Duties of the day-to-day activities of a hospital receptionist are:
· Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires.
· Scheduling appointments for patients.
· Maintaining records and accounts of patients.
· Assisting patients in filling medical forms.
· Processing different payments for patients.
· Transcribing physician notes.
· Answering multi-line phone and transferring calls to direct and departments.
· Maintaining the confidentiality of patient and doctor's information.
· Preparing patient bills and specimen labels for the next day's patient.
· Keeping track of office supplies, inventories and placing orders as necessary.
· Ensuring maintenance of the reception area.
· Updating patient insurance information.
· Keeping Contact records and coordinating with facility vendors whenever required.