Front Desk Management:
Greet and assist patients with inquiries and appointments.
Handle walk-in patients and manage appointment schedules.
Patient Counseling & Sales:
Guide patients about available therapies and treatment plans.
Enroll patients for therapy and follow up on rejoining.
Handle referral patient enrollments to drive business growth.
Patient Records & Reporting:
Maintain and update the daily patient visit sheet.
Send daily reports on patient visits and remarks via email.
Compile a 5-day report every month for management review.
Follow-up & Retention:
Make 40 follow-up calls daily to potential and existing patients.
Persuade old patients to rejoin therapy sessions.
✔ Daily Follow-Ups: Minimum 40 calls per day to prospective or existing patients.
✔ Enrolment Rate: Number of new patients enrolled in therapy.
✔ Patient Retention: Percentage of old patients convinced to rejoin therapy.
✔ Daily Reporting: Timely update and submission of patient visit reports.
✔ Customer Satisfaction: Positive patient feedback and service quality.