A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
30,000 - 50,000 /महीना
Client Of Glowfin
सेक्टर 18, नोएडा
रिसेप्शनिस्ट में 4 - 6+ वर्षो का अनुभव
फुल टाइम
Key Responsibilities
Team Leadership: Hire, train, schedule shifts, and evaluate performance for receptionists, bell staff, and guest service agents.
Guest Relations: Greet VIPs, resolve complex complaints, and maintain high standards of customer satisfaction.
Operational Oversight: Monitor room occupancy, manage property management systems (PMS), and balance cash or credit policies.
Cross-Department Coordination: Communicate closely with housekeeping, maintenance, and event teams to ensure room readiness and smooth service.
Qualifications & Skills
Education: High school diploma or GED minimum; a degree in Hospitality Management or Business Administration is preferred.
Experience: 2+ years of experience in guest services, front desk operations, or supervisory roles.
Technical Proficiency: Familiarity with hotel booking software, CRM systems, and Microsoft Office (Word/Excel).
Soft Skills: Strong communication, active problem-solving, patience, and leadership under pressure.
