A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Ved Hospital
कल्याण (पश्चिम), मुंबई
रिसेप्शनिस्ट में 1 - 5 वर्षो का अनुभव
फुल टाइम
Patient Check-in & Registration: Welcome patients, collect personal and medical details, and verify health insurance information in the Hospital Management System (HMS).
Appointment Scheduling: Book, reschedule, or cancel doctor consultations and diagnostic appointments, while sending timely patient reminders.
Billing & Cash Handling: Generate invoices for OPD, IPD, and pharmacy services. Process payments via cash, card, or UPI, and coordinate with the Third-Party Administrator (TPA) for insurance claims.
Communication: Answer incoming calls, address patient inquiries regarding doctor availability, and direct visitors to the correct departments.
Data Privacy: Strictly adhere to patient confidentiality guidelines and handle sensitive medical information appropriately.
Customer Service & Empathy: Ability to handle distressed patients and de-escalate minor grievances politely.
Multitasking & Time Management: Capacity to handle high patient volumes and manage administrative tasks under pressure.
Computer Proficiency: Familiarity with MS Office and specialized hospital management software.
Communication Skills: Clear verbal and written communication in English, Hindi, and regional languages
