Key Responsibilities
Greeting and assisting visitors.
Answering and directing phone calls.
Managing incoming and outgoing mail, couriers, and emails.
Scheduling appointments and meetings.
Maintaining visitor records and reception logs.
Handling basic customer inquiries and complaints.
Coordinating with different departments for administrative support.
Keeping the reception area organized and professional.
Managing office supplies and inventory (in some organizations).
Required Skills
Good communication skills (verbal and written).
Professional appearance and behavior.
Basic computer knowledge (MS Office, email, data entry).
Customer service skills.
Time management and multitasking ability.
Organizational and problem-solving skills.