A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 35,000 /महीना
Monarch Enterprises
गाचीबोवली, हैदराबाद
रिसेप्शनिस्ट में 2 - 6+ वर्षो का अनुभव
फुल टाइम
A hotel Front Office Executive serves as the primary point of contact for guests. They expertly manage the entire guest journey—from arrivals and check-ins to room allocations, billing, and departures. Responsibilities include handling inquiries, resolving complaints, processing payments, and coordinating with housekeeping and maintenance for a seamless guest experience. [1, 2, 3]
Key Responsibilities:
Guest Services: Greet guests warmly, manage the check-in/out process, and address guest queries and complaints promptly and professionally.
Operations: Manage room assignments, process payments, and ensure accurate billing.
Communication: Serve as the main liaison between guests, housekeeping, maintenance, and management.
Administrative Duties: Maintain records of room availability, handle reservations, and operate the Property Management System (PMS). [1, 2, 3, 4]
Requirements & Qualifications:
Experience: 1–3 years of experience in hotel reception, hospitality, or customer service.
Education: Degree or Diploma in Hotel Management or Hospitality preferred.
Skills: Excellent communication, conflict resolution, multitasking, and proficiency in hotel PMS software.
