
Answer and direct phone calls to the appropriate person or department, take messages, and respond to inquiries.
Schedule and confirm appointments, maintain calendars, and coordinate meetings for various departments.
Receive, sort, and distribute incoming mail, packages, and other deliveries. Maintain accurate and organized records, files, and databases as needed. Ensure visitors sign in and out, issue visitor badges, and maintain security protocols.
Assist with photocopying, scanning, data entry, and other administrative tasks as required.
Maintain the cleanliness and organization of the reception area and report any maintenance issues.
Address customer inquiries, provide information, and assist with resolving complaints or issues. Perform other tasks as needed to support the organization's operations.