रिसेप्शनिस्ट फ्रंट डेस्क एग्जीक्यूटिव

Company Name: Infinite Learning And Entertainment – ThrillD
Job Title: Front Desk Executive
Experience: 0 to 1 Year
Salary: ₹15,000 – ₹18,000 per month
Industry: Family Entertainment Zone / Hospitality
Location: ThrillD, Bengaluru

Job Summary

We are looking for a friendly, enthusiastic, and customer-oriented Front Desk Executive to manage front desk operations at our entertainment zone. The candidate will be responsible for welcoming guests, handling customer inquiries, managing bookings, and ensuring a smooth and pleasant customer experience.

Roles & Responsibilities

• Welcome and greet customers with a friendly and professional attitude.

• Handle customer inquiries and provide information about games, bowling, arcade, soft play, and other activities.

• Manage customer bookings, birthday party reservations, and group bookings.

• Handle billing, payments, and ticketing accurately.

• Maintain customer records and booking details.

• Coordinate with the operations, restaurant, and game zone teams.

• Handle customer complaints and escalate issues to the concerned manager.

• Maintain cleanliness and organization at the front desk.

• Assist customers with promotional offers, packages, and membership details.

• Ensure excellent customer service and customer satisfaction.

Requirements

• 0 to 1 year of experience in front desk, reception, or customer service.

• Freshers with good communication skills are welcome.

• Good communication skills in English, Hindi, and Kannada.

• Basic computer knowledge and MS Office skills.

• Pleasant personality with a positive attitude.

• Customer-focused and well-organized.

• Willingness to work in rotational shifts, including weekends and holidays.

Salary & Benefits

• Salary: ₹15,000 – ₹18,000 per month.

• Training and career growth opportunities.

• Friendly and professional work environment.

• इस फुल टाइम रिसेप्शनिस्ट Job में रिसेप्शनिस्ट में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।