A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
7,000 - 12,000 /महीना
Dolly Enterprises
हरबंस नगर, गाज़ियाबाद
रिसेप्शनिस्ट में 0 - 6 महीने का अनुभव
फुल टाइम
Courier Customer Service & Site Office Operations
Handled customer queries related to courier bookings, shipments, delivery status, delays, and service-related issues.
Received and resolved customer complaints by coordinating with delivery staff, courier partners, and concerned departments.
Tracked shipments and provided customers with timely updates regarding delivery status and exceptions.
Coordinated pickup and delivery requests and ensured proper communication between customers and field staff.
Maintained records of shipments, complaints, customer requests, and daily operational activities.
Organized and managed day-to-day activities of the site office, including documentation, courier records, and operational coordination.
Coordinated with branch staff, delivery executives, and courier partners to ensure smooth daily operations.
Assisted in preparing shipment reports, maintaining registers, and organizing important office documents.
Followed up on pending deliveries, undelivered shipments, and customer complaints until resolution.
Supported overall site operations and ensured timely completion of assigned administrative and courier-related tasks.
