Interact with clients, addressing queries, and ensuring satisfaction. Manage Customer Relationship Management (CRM) software/system efficiently.
Maintain basic records, including income and expenses. Generate and send invoices to clients as required.
Manage operations at Andheri and the upcoming Bandra branches. Ensure smooth functioning during class hours. Supervise space in Santacruz (currently inactive).
Conduct monthly cross-checks of attendance records. Verify income and expenses, preparing detailed reports by month-end.
Coordinate with stakeholders for special events or workshops. Participate in team meetings.
Oversee staff schedules and tasks.
Daily reporting of notable incidents at the end of the day. -Regular review with management weekly.