Job Purpose
To provide general office assistance and administrative support, ensuring the smooth day-to-day functioning of the office through timely delivery of documents, maintenance of cleanliness and organisation, and assistance to staff and management.
Key Roles & Responsibilities
Deliver files, letters, documents and other office materials to various departments and concerned personnel.
Read and understand basic English instructions, notices, labels, names and written communication.
Maintain inward and outward movement of documents and obtain acknowledgements wherever required.
Assist in photocopying, scanning, printing, filing and arranging documents.
Serve tea, coffee, water and refreshments to management, staff and visitors as required.
Maintain cleanliness and proper arrangement of the office, meeting rooms and workstations.
Assist in arranging meeting rooms, including seating arrangements and required stationery.
Handle office stationery and other materials and inform the concerned person when stocks are running low.
Carry out banking, courier, dispatch and other official errands as assigned.
Assist in receiving and directing visitors and communicating basic information politely.
Ensure the safe handling and confidentiality of office documents and correspondence.
Perform any other duties assigned by the reporting officer or management.
Essential Skills & Requirements
Ability to read and write basic English.
Ability to understand and follow written and verbal instructions.
Basic communication skills and a polite, helpful attitude.
Punctuality, discipline and willingness to take responsibility.
Ability to maintain confidentiality and handle documents carefully.
Basic knowledge of office equipment such as photocopiers, printers and scanners will be an advantage.
Expected Behaviour
Maintain professional conduct and discipline at all times.
Be courteous and respectful towards management, employees, members and visitors.
Maintain honesty, reliability and a service-oriented approach.