Service Technician

About the Division:

The TOTO Battery Financing Division operates under Veelo Finance, a strategic business vertical of Veelo Mobility Private Limited. This division is dedicated to supporting the growing ecosystem of e-rickshaw owners and drivers by providing Battery-on-Finance solutions — enabling customers to purchase or replace electric vehicle batteries through easy and flexible financing options.

Through this initiative, the division aims to reduce the upfront financial burden on e-rickshaw customers, thereby promoting wider adoption of electric mobility and contributing to sustainable urban transportation.

Powered by Veelo Mobility’s strong foundation in electric vehicle operations, technology integration, and customer service excellence, the TOTO Battery Financing Division ensures reliable service delivery through a network of dedicated local hubs. These hubs not only facilitate smooth financing and installation processes but also provide after-sales support, ensuring uninterrupted performance and customer satisfaction.

Website: https://veelomobi.com/

Position: Service Engineer – TOTO Battery Financing Division

Location: Bardhaman , Boronilpur chawrangi club

Role Overview:

The Service Engineer – Battery will play a key role in the installation, servicing, troubleshooting, and maintenance of leased batteries. You will be the first point of contact for any technical issues reported by customers and will ensure smooth, safe, and timely resolution. Prior battery-specific expertise is not mandatory, but a technical background and willingness to undergo structured training is essential.

Key Responsibilities:

• Troubleshooting & Repair: Diagnose battery-related issues and perform on-site repairs or replacements as per company procedures.

• Preventive Maintenance: Conduct regular health checks and preventive maintenance on batteries to reduce downtime.

• Customer Support: Coordinate with E-Rickshaw owners to schedule inspections and provide technical support in a professional manner.

• Documentation: Maintain accurate service records, issue logs, and spare part usage reports.

• Collaboration: Work closely with the central service team to escalate complex issues and follow through until resolution.

Note: Selected candidates will undergo structured technical training on battery technology, field diagnostics, safety protocols, and service operations prior to deployment. Continuous learning opportunities will be provided to enhance technical capability and career growth.

Qualifications & Experience

• Minimum qualification: ITI / Diploma / 12th Pass (Technical Background)

Key Skills & Competencies

• Basic understanding of electrical circuits, wiring, and safety practices.

• Ability to use essential tools including Digital/Analog Multimeter, Clamp Meter, Voltage Tester, and basic hand tools.

• Familiarity with Windows OS and MS Office for data entry and reporting.

• Good troubleshooting ability and eagerness to learn battery technology.

• Strong communication skills with the ability to interact courteously with customers.

Compensation & Benefits

• Competitive salary with performance incentives

• Travel allowance for field visits

• Opportunity to work within the fast-growing EV industry

• Hands-on exposure to advanced battery technology

To Apply

Interested candidates may share their updated resume at hr@veelomobi.com with the subject line “Application for Service Engineer – TOTO Battery”

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