Key Responsibilities:
Installation & Commissioning:
Install and configure CCTV, Fire Alarm, and Access Control systems, ensuring compliance with industry standards and customer requirements.
Maintenance & Troubleshooting:
Perform regular maintenance and diagnostic checks on existing systems. Troubleshoot, identify, and resolve faults to ensure the systems are functioning correctly.
System Integration:
Integrate CCTV, Fire Alarm, and Access Control systems with other security systems and technologies, such as alarm monitoring or building management systems.
Customer Support & Training:
Provide on-site customer support, answering questions and providing guidance on system operation. Offer training to customers on how to use and maintain their security systems.
Documentation & Reporting:
Maintain accurate records of installations, repairs, and service reports. Ensure all work is documented according to company protocols.
Compliance & Safety:
Ensure all installations and repairs adhere to local safety regulations, industry standards, and company policies.
Troubleshooting & Emergency Response:
Provide on-call support and respond to urgent requests for repairs or system failures, especially in critical situations (e.g., fire alarm malfunctions or CCTV outages).