4-व्हीलर मेकैनिक

Job Description – Technical Partner (TP)

Job Title

Technical Partner (TP)

Department

Operations – Service

Reporting To

Leadman / Workshop Manager / Service Manager

Job Location

As assigned

Job Summary

The Technical Partner is responsible for carrying out vehicle inspection, diagnosis, repair, preventive maintenance, and quality checks for multi-brand passenger vehicles. The role requires adherence to company SOPs, safety standards, and productivity targets while ensuring customer satisfaction through quality workmanship.

Key Responsibilities

Technical Operations

• Perform periodic maintenance services as per recommendations.

• Diagnose and repair mechanical, electrical, suspension, steering, brake, engine, transmission, and AC-related issues.

• Use diagnostic scanners and workshop equipment effectively.

• Carry out repairs according to company quality standards and SOPs.

• Conduct pre-delivery inspection (PDI) and final quality checks before vehicle handover.

• Test drive vehicles whenever required to confirm fault rectification.

Productivity & Quality

• Achieve daily productivity and efficiency targets.

• Ensure first-time-right repairs with minimum rework.

• Maintain accurate job card documentation.

• Follow workshop cleanliness (5S) and safety practices.

• Properly handle customer vehicles and company tools.

Customer Support

• Explain technical findings to the Service Advisor/Technical Lead.

• Recommend preventive maintenance and additional repair requirements.

• Support timely vehicle delivery.

Inventory & Tools

• Use workshop tools responsibly.

• Report damaged or missing tools immediately.

• Ensure proper utilization of spare parts and consumables.

• Prevent wastage and unnecessary replacement of parts.

Compliance

• Follow all safety guidelines and PPE requirements.

• Comply with company policies, attendance, and discipline standards.

• Participate in technical and behavioral training programs.

Qualifications

• ITI / Diploma in Automobile Engineering or Mechanical Engineering.

• Certification in automobile servicing is an added advantage.

Experience

• 2–5 years of experience in servicing multi-brand passenger vehicles.

• Fresh ITI candidates may be considered for Trainee Technical Partner positions.

Required Skills

• Strong knowledge of automobile systems.

• Vehicle diagnostics and fault finding.

• Mechanical and electrical repair skills.

• Basic computer knowledge for job card updates.

• Teamwork and communication skills.

• Time management and problem-solving ability.

Key Performance Indicators (KPIs)

• Productivity (%)

• Efficiency (%)

• First-Time Fix Rate

• Rework Percentage

• Job Completion Turnaround Time

• Customer Satisfaction (CSAT)

• Attendance & Punctuality

• Safety and SOP Compliance

Working Conditions

• Six-day work week with rotational weekly off.

• Ability to work in workshop conditions and perform physical tasks.

• Willingness to work overtime or at other branches when required.

Career Progression

• Trainee Technical Partner

• Technical Partner

• Senior Technical Partner

• Leadman

• Workshop Supervisor

• Service Manager

• इस फुल टाइम मकैनिक Job में मकैनिक में 0 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।