Responsibilities:
Itinerary & Bookings: Develop customized itineraries, book flights, accommodations, and activities, and process payments.
Client Relations: Understand client needs, provide expert advice, handle inquiries, and resolve complaints professionally.
Vendor Management: Liaise with hotels, airlines, and tour operators to negotiate rates and secure services.
Sales & Promotion: Sell travel packages, meet sales targets, and use promotional techniques.
Operations: Manage daily operations, maintain records, handle budgets, and stay updated on travel trends and regulations.
Compliance: Ensure arrangements meet company policies and client requirements.
Key Skills & Qualifications:
Skills: Strong communication, customer service, problem-solving, organization, time management, and proficiency in travel booking systems (like Amadeus, Sabre).
Knowledge: Destinations, cultures, customs, travel advisories, and industry trends.
Experience: Previous experience in travel, tourism, or hospitality is often required.