ONKAARA OCCULT ZONE PRIVATE LIMITED
Design and develop chatbot flows using Interakt’s automation builder.
Create and manage WhatsApp automation workflows for customer interactions (e.g., order updates, lead capture, FAQs).
Integrate Interakt with external tools (e.g., CRMs, e-commerce platforms, databases) via APIs and webhooks.
Monitor, analyze, and optimize chatbot performance and automation flows.
Collaborate with marketing, support, and product teams to implement use cases.
Test and troubleshoot bot logic to ensure smooth user experiences.
Manage contact segmentation and tagging for personalized campaigns.
Maintain documentation for chatbot logic, integration, and automation rules.
Proven experience with Interakt or similar WhatsApp Business platforms (e.g., Twilio, Gupshup, WATI).
Strong understanding of chatbot logic, user flows, and automation strategies.
Familiarity with APIs, webhooks, and tools like Zapier or Integromat (Make).
Basic knowledge of JSON, web development, or scripting is a plus.
Experience with CRM systems and e-commerce platforms (e.g., Shopify, WooCommerce) is a bonus.
Strong problem-solving skills and attention to detail.
Excellent communication and documentation abilities.
Certifications or formal training in chatbot development or automation tools.
Experience with customer engagement, lead nurturing, or support automation.
UX skills related to conversational design.