Conducted on-ground marketing and promotional activities to increase brand awareness and customer acquisition.
Identified and approached potential customers, drivers, and in assigned locations.
Generated leads through direct field visits, campaigns, and customer interactions.
Assisted in driver onboarding, registration, and training on app usage and company policies.
Built and maintained strong relationships with customers, drivers.
Collected market feedback, competitor insights, and customer requirements to support business growth.
Resolved customer and driver queries, ensuring a smooth service experience.
Prepared field activity reports and shared performance updates with the management team.