Ecommerce Account Manager

As the E-commerce Account Manager for Frudo, you will be the primary driver of our digital storefronts. We aren't just looking for someone to "check boxes"—we need a strategic operator who treats our presence on Amazon, Flipkart, JioMart, and Shopify as their own business. You will own the entire lifecycle of a product, from the moment it’s listed to the moment it reaches the customer’s doorstep.

### Key Responsibilities

1. Marketplace & Storefront Management

• Maintain and optimize Frudo’s presence across Amazon, Flipkart, JioMart, and Shopify.

• Ensure 100% catalog accuracy, including high-quality imagery, A+ content (EBC), and consistent branding across platforms.

• Monitor account health, seller ratings, and compliance with marketplace policies to prevent "buy box" loss or account suspension.

2. Inventory & Operations

• Inventory Planning: Coordinate with the supply chain team to ensure optimal stock levels (avoiding both OOS and overstocking).

• Order Fulfillment: Oversee the end-to-end processing of orders, ensuring timely dispatch and managing returns/RTOs effectively.

• Inwarding: Manage the replenishment process for FBA (Amazon) and Flipkart Assured.

3. Growth & Digital Marketing

• SEO: Execute keyword research and on-page optimization to improve organic rankings.

• Performance Marketing: Manage and optimize PPC campaigns (Amazon Advertising, Flipkart PLA) to achieve target ROAS and ACOS.

• Promotions: Plan and execute participation in major sale events (BDL, Big Billion Days, etc.) and lightning deals.

4. Analytics & Reporting

• Track key performance indicators (KPIs) including Conversion Rate, Traffic, CTR, and CAC.

• Provide weekly/monthly performance reports with actionable insights to the leadership team.

### Required Skills & Qualifications

Experience: 3–5 years in E-commerce Account Management (FMCG or Food/Beverage preferred).

Platform Expertise: Deep knowledge of Seller Central, Flipkart Seller Hub, and Shopify Backend.

Analytical Skills: Advanced Excel/Google Sheets skills (VLOOKUPs, Pivot Tables are a must).

Marketing Savvy: Proven track record in managing marketplace ad spends and SEO.

Communication: Ability to coordinate with platform category managers and internal logistics teams.

### Why Join Frudo?

You’ll have the autonomy to shape the digital footprint of a growing brand. If you thrive in a fast-paced environment where data meets creativity, and "out of stock" is your personal enemy, we want to talk to you.

Pro Tip for Candidates: We value "hustle" and ownership. Be prepared to discuss a time you successfully scaled a brand's revenue on a specific marketplace or solved a complex fulfillment bottleneck.

• इस फुल टाइम मार्केटिंग Job में मार्केटिंग में 2 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।