Job Summary
We are looking for a detail-oriented and proactive E-commerce Executive to manage day-to-day operations of our online sales channels. The role focuses on ensuring smooth platform operations, accurate product management.
Key Responsibilities
• Manage daily operations of E-commerce platforms (website and marketplaces like Amazon, Flipkart, Myntra, Snapdeal, Meesho, etc.)
• Create and update product listings (titles, descriptions, images, pricing)
• Ensure product information accuracy and proper categorization
• Monitor inventory levels and coordinate with warehouse/logistics teams
• Process orders, track shipments, and manage returns/refunds
• Coordinate with internal teams for product uploads and stock updates
• Handle customer queries and resolve issues in a timely manner
• Generate and maintain reports on sales, orders, and inventory
• Ensure smooth functioning of the website/app and report any issues
Requirements & Skills
• 1-4 years of experience in e-commerce operations or similar role
• Should have knowledge of order management and inventory processes
• Proficiency in MS Excel or Google Sheets
• Strong attention to detail and organizational skills
• Good communication and coordination abilities
Key Competencies
• Attention to detail
• Time management
• Problem-solving
• Process-oriented mindset
• Ability to work in a fast-paced environment