Job Description
Position: Executive – Direct Assist
Department: Marketing
Sub-Department: Presales
Location: Andheri, Mumbai
Experience: 1–3 Years
Qualification: Any Graduate
Industry: Real Estate
Job Overview
We are looking for a customer-focused Executive – Direct Assist to join the Presales team. The role involves handling walk-in customers and direct enquiries, understanding their property requirements, providing project information, conducting follow-ups and supporting customers throughout the sales journey until booking.
Key Responsibilities
Handle walk-in customers and direct enquiries for residential projects.
Understand customer requirements, budget, preferences and investment objectives.
Provide accurate information regarding project location, configurations, amenities, pricing, payment plans and offers.
Assist customers in shortlisting suitable properties based on their requirements.
Conduct regular follow-ups with prospective customers and maintain strong customer relationships.
Address customer queries, concerns and objections professionally.
Coordinate and assist with site visits and customer interactions.
Support negotiations and contribute towards successful deal closures within company guidelines.
Ensure proper documentation and timely completion of booking formalities.
Maintain regular updates and records of customer interactions and follow-ups.
Required Skills
Direct Sales
Real Estate Sales
Presales & Lead Management
Customer Relationship Management
Customer Handling
Site Visit Coordination
Negotiation & Objection Handling
Follow-up & Conversion
Strong communication and interpersonal skills
Candidate Profile
Any Graduate with 1–3 years of relevant experience.
Candidates with experience in Real Estate Sales / Presales / Direct Sales will be preferred.
Strong customer-handling and communication skills.
Target-oriented with a proactive approach to sales and customer conversion.
Ability to understand customer requirements and recommend suitable property options.
Employment Details
Location: Andheri, Mumbai
Experience: 1–3 Years
Qualification: Any Graduate
Department: Marketing – Presales
Interested candidates can share their CV
7718888269 or shilpa.das@wisecorglobal.com