The Dispatch Executive (Neemrana location) for is responsible for efficiently coordinating and managing dispatch operations to ensure timely delivery and smooth workflow. This role involves communicating with drivers, clients, and internal teams to plan schedules, track shipments, and resolve operational challenges quickly.
Plan, schedule, and dispatch shipments, vehicles, or manpower as per operational requirements.
Maintain dispatch records, delivery schedules, and route plans accurately.
Coordinate with drivers, field staff, and clients to ensure on-time delivery or reporting.
Track and monitor movement of dispatched goods or staff and update relevant stakeholders.
Handle client queries and provide dispatch-related updates.
Ensure compliance with company policies, client SLAs, and safety standards.
Maintain communication between warehouse, operations, and delivery teams.
Prepare daily, weekly, and monthly dispatch reports.
Manage documentation such as delivery challans, invoices, or job allocation sheets.
Identify delays or issues and provide immediate solutions to maintain service efficiency.
Strong communication and coordination skills
Good knowledge of dispatch/logistics procedures
Ability to work under pressure and handle multiple tasks
Proficiency in MS Excel, Google Sheets, and dispatch management software
Time management and problem-solving abilities
Basic understanding of route planning and tracking tools (e.g., GPS systems)
Graduate in any discipline (preferably in Logistics, Supply Chain, or Business Administration)
2–5 years of experience in Dispatch, Logistics, or Operations coordination
Logistics / Transportation
Manufacturing / Distribution
Staffing & Workforce Management (for field deployments)
Would you like me to customize this JD for your company (e.g., Smart Talent Solution or a staffing firm dispatching field employees)? I can tailor it accordingly.