Client Service & MIS Executive

Job Description: Client Service & MIS Executive

About the company –

Saksham Signs is a leading company in the field of signage, showroom furniture, structural fabrication, and design support in India. With a team of professionals, it works with the objective of providing a one-stop solution for all the branding needs of its clients.

Saksham Signs was founded as a signage manufacturing firm in 1997 and was formally incorporated as a Private Limited Company in 2001.

With production facilities in Delhi NCR (Greater Noida West) and Bengaluru and with strategic partnerships in Mumbai and Kolkata, the company has the reach and strength to undertake and efficiently execute Pan-India projects.

About the role –

As a Client Service & MIS Executive at Saksham Signs, you will be responsible for managing customer relationships, handling order processing, coordinating with internal teams, and ensuring on-time delivery of products. This role requires strong communication, follow-up skills, and the ability to handle clients professionally while ensuring a smooth end-to-end customer experience.

Location – Greater Noida West, Uttar Pradesh.

Core responsibilities –

● Client Coordination – Act as the key point of contact for clients, ensuring their requirements are clearly understood, documented, Customers inquires, Product information request and communicated to the Project Manager for seamless execution.

● Order Management & Coordination - Manage order processing from enquiry to dispatch, Coordinate with production, design, purchase, logistics, and accounts teams for smooth order execution, Track order status and update clients on progress proactively,Ensure timely delivery of goods and manage any delivery-related issues.

● Turnaround Time (TAT) – One major criterion leading to client satisfaction is the execution of the project in a timely manner. The manager needs to monitor the turnaround time for all their projects and strive to improve it to meet the company's desired standards.

● Client Satisfaction – Address any concerns or issues raised by clients and work with the internal team, through the Project Manager, to provide quick resolutions.

● Business growth – The executive will have to drive business growth from designated clients in alignment with company-set targets.

● Reporting – The executive needs to maintain meticulous project documentation and provide timely reports as necessary.

Must have skills –

● Qualification - Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.

● Experience Require - 3-5 Yrs into Same Profile as- Client Service & MIS Executive into Manufacturing Industry & handling both B2B and B2C customers.

● Excellent Communication Skills – The candidate should possess strong written and verbal communication skills to effectively communicate with our external clients.

● Technical Skills- Proficiency in MS Office , Advance Excel, Google Meet, Dashboard  and experience with ERP/CRM systems.

● Problem-Solving Ability – Ability to handle client issues swiftly and effectively in collaboration with the internal team.

● Client-Focused Approach – A professional demeanor that reflects well on Saksham Signs and fosters long-term client relationships.

If you are a dynamic individual with the skills mentioned above and are enthusiastic about contributing to a dynamic organization poised for both domestic and international expansion, we warmly invite you to join Saksham Signs!

• इस फुल टाइम मैन्युफैक्चरिंग Job में 3 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस Client Service & MIS Executive जाब के बारे में अधिक जानकारी

1. इस Client Service & MIS Executive जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 3 - 5 वर्षो का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹30000 - ₹45000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह ग्रेटर नोएडा में एक फुल टाइम जाब है।
3. इस Client Service & MIS Executive जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस Client Service & MIS Executive जाब के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस Client Service & MIS Executive जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस Client Service & MIS Executive जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह Client Service & MIS Executive जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस Client Service & MIS Executive जाब के लिए कितनी रिक्तियां हैं?
   Ans: Saksham Signs Private Limited में तत्काल Client Service & MIS Executive के लिए 4 रिक्तियां हैं!
7. इस Client Service & MIS Executive जाब के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस मैन्युफैक्चरिंग जाब के लिए आवेदन कर सकते हैं।
8. इस Client Service & MIS Executive जाब के लिए टाइमिंग क्या है?
   Ans: इस Client Service & MIS Executive जाब में Day की शिफ्ट है।