Key Responsibilities (KRA):
• Collect blood samples from patients’ homes following proper protocols.
• Ensure accurate labeling, documentation, and timely delivery of samples to the lab.
• Maintain hygiene, safety, and infection control standards during sample collection.
• Promote add-ons and perform upselling of tests/packages to customers.
• Handle customer interactions professionally and build trust in Redcliffe’s services.
• Maintain route efficiency and coordinate with the operations team.