L2 SOC Engineer – ISP / Broadband | Network Support
📍 Noida | 💰 ₹25,000/month | ⏰ 24x7 Shift | 🎯 2–4 Years
Role:
Hiring L2 SOC Engineer / Network Support Engineer / ISP Support Engineer for Broadband Support, L2 Escalation, NOC Support, Customer Issue Resolution in ISP environment.
Skills (Strong Keywords):
TCP/IP, DHCP, NAT, DNS, TR-069, AAA, Routing & Switching, GPON (OLT/ONT), Wi-Fi Troubleshooting, Network Troubleshooting, Broadband Support, ISP Operations, Speed Test Analysis, Bandwidth Issues
Responsibilities:
Handle L2 Tickets, Escalation Handling, Incident Management
Ensure SLA Compliance, Ticket Resolution, CSAT Improvement
Work with NOC Team, Field Engineers, Customer Support
Reduce Repeat Complaints, Improve Resolution Quality
📞 HR Contact: 8130604914
📧 Email: Deepak.kumar@anonet.in