Support: Fix hardware, software, network, printer, and laptop problems for employees.
Maintenance: Install, configure, and update operating systems (Windows, macOS, Linux) and enterprise software.
Networking: Manage Local Area Networks (LAN), Virtual Private Networks (VPN), and basic router or firewall settings.
Security: Enforce digital safety rules, set up two-factor authentication, and monitor systems for unusual activity.
Inventory: Track IT assets, hardware components, and software licens