Ecommerce Account Manager
We are looking for an Ecommerce Account Manager to manage and grow our online marketplace business. The candidate should have hands-on knowledge of ecommerce portals, product listings, inventory, pricing, order management, Excel, and basic Photoshop.
Key Responsibilities
Manage ecommerce accounts on Amazon, Myntra, AJIO, Tata CLiQ, and other marketplaces
Create and update product listings, including titles, descriptions, specifications, keywords, images, and pricing
Handle bulk listing and catalogue uploads using Excel templates
Manage inventory, stock updates, pricing, discounts, and promotions
Monitor daily orders, sales, returns, cancellations, and account performance
Resolve listing errors, suppressed/inactive listings, inventory issues, and portal-related problems
Coordinate for order processing, invoicing, dispatch, and stock availability
Prepare daily/weekly/monthly sales and performance reports
Analyse SKU-wise sales and identify fast-moving and slow-moving products
Maintain accurate product and marketplace data
Required Skills
Ecommerce Marketplace Knowledge
Amazon Seller Central
Myntra Partner/Seller Portal
AJIO Seller Portal
Tata CLiQ and other ecommerce marketplaces
Product listing and catalogue management
Inventory and order management
Pricing and promotional updates
Excel – Good Working Knowledge
VLOOKUP / XLOOKUP
Pivot Tables
IF formulas
SUMIF / SUMIFS
Filters and Sorting
Data cleaning
Conditional Formatting
Bulk ecommerce templates and reports
Photoshop – Basic to Intermediate
Image resizing and cropping
Background removal
Colour correction
Adding/removing text
Basic product image editing
Preparing images according to marketplace specifications
Candidate Profile
Experience: 2–5 years in Ecommerce Marketplace Management preferred
Strong knowledge of listing, catalogue, inventory and order management
Good command of Microsoft Excel
Working knowledge of Adobe Photoshop
Detail-oriented and comfortable working with large amounts of product/SKU data
Good communication and coordination skills
Ability to independently handle day-to-day ecommerce marketplace operations
Job Objective
The Ecommerce Account Manager will be responsible for ensuring that products are correctly listed, always updated, competitively priced, properly presented, and efficiently managed across all ecommerce marketplaces, while continuously working towards increasing online sales and improving account performance.