A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 25,000 /महीना
Digicom Systems (blr) Private Limited
7 वें चरण जेपी नगर, बैंगलोर
आईटी / सॉफ्टवेयर / डेटा एनालिसिस में 6 - 12 महीने का अनुभव
फुल टाइम
We are seeking an L1 Technical Support Engineer to provide first-level technical support for end users. The role involves onsite troubleshooting of PCs, operating systems, and basic IT infrastructure, with travel to client locations Key
Responsibilities:
Provide Level 1 technical support for desktops, laptops, peripherals, and basic network issues
Perform onsite troubleshooting and issue resolution for hardware and software problems Install, configure, and maintain PCs, printers, and peripherals
Support Windows operating systems (Windows 10/11) and basic OS configurations Diagnose and resolve issues related to:
System boot failures
Software installations and updates
User access and password resets
Basic network connectivity (LAN, Wi-Fi)
Escalate unresolved issues to L2/L3 support teams with proper documentation
Maintain service tickets, incident logs, and asset records
Provide basic user training and guidance on IT systems
Ensure adherence to IT policies, security standards, and SLAs
Education:
Diploma, ITI, BE, B.Tech
Experience:
1 years of experience in IT support or helpdesk role
Vehicle Requirement:
Must possess a valid driving license
Willingness to travel to multiple onsite locations as required
Travel to client locations
Job Types: Full-time, Permanent
