Job Summary
The Housekeeping Manager should be responsible for planning, supervising, and managing all housekeeping operations to ensure a clean, safe, hygienic, and well-maintained workplace. The role involves leading the housekeeping team, maintaining quality standards, and ensuring compliance with company policies and health and safety regulations.
Key Responsibilities
The Housekeeping Manager should be responsible for:
· Supervising and coordinating the daily activities of the housekeeping staff.
· Preparing duty rosters, assigning work, and monitoring staff performance.
· Ensuring all office areas, restrooms, pantry, common areas, and other facilities are maintained to the highest standards of cleanliness.
· Conducting regular inspections to ensure housekeeping standards are consistently met.
· Training, coaching, and guiding housekeeping staff on cleaning procedures, safety practices, and company policies.
· Managing housekeeping supplies, equipment, and inventory, and ensuring timely replenishment.
· Ensuring the proper use, maintenance, and storage of cleaning equipment and chemicals.
· Addressing housekeeping-related concerns, complaints, and service requests promptly and effectively.
· Coordinating with the Administration, Facilities, and Maintenance teams for repairs and upkeep of the premises.
· Ensuring compliance with health, safety, hygiene, and environmental regulations.
· Preparing housekeeping reports, maintaining records, and recommending process improvements to enhance operational efficiency.
· Performing any other duties assigned by management.
Requirements
· Bachelor's degree or diploma in Hospitality, Hotel Management, Facility Management, or a related field (preferred).
· 3+ years of housekeeping experience, including supervisory or managerial experience.
· Strong leadership, team management, and organizational skills.
· Good knowledge of housekeeping operations, cleaning chemicals, equipment, and safety standards.
· Excellent communication, problem-solving, and time management skills.
· Proficiency in basic computer applications (MS Office) is an added advantage.