The Housekeeping department at Alcott Hotels and Resorts plays a vital role in maintaining high standards of cleanliness, hygiene, and guest comfort. Housekeeping staff ensure that all guest rooms, public areas, and back-of-house sections are clean, well-organized, and presentable at all times.
Key Responsibilities:
Cleaning and maintaining guest rooms, bathrooms, corridors, and public areas according to hotel standards
Changing bed linens, towels, and replenishing room amenities
Ensuring proper sanitation and hygiene practices are followed
Reporting maintenance issues or damages to the concerned department
Handling cleaning equipment and chemicals safely and responsibly
Assisting in laundry operations when required
Maintaining a polite, professional, and guest-friendly attitude
Following hotel policies, safety procedures, and service guidelines
Skills & Qualities Required:
Attention to detail and cleanliness
Time management and teamwork
Physical stamina and dedication
Good communication and interpersonal skills
Ability to work under pressure and flexible shifts
The Housekeeping role at Alcott Hotels and Resorts is essential for delivering a comfortable, safe, and memorable stay for guests while upholding the hotel’s reputation for quality and hospitality.