1. Operational Supervision
· Oversee day-to-day housekeeping activities for assigned areas.
· Ensure all housekeeping tasks (cleaning, dusting, mopping, washroom maintenance, waste disposal, etc.) are completed as per SOPs.
· Conduct regular inspections of all work areas to ensure quality standards.
2. Staff Management
· Supervise, guide, and support housekeeping staff.
· Prepare duty rosters and allocate daily work schedules.
· Conduct on-the-job training and ensure adherence to performance expectations.
3. Client & Vendor Coordination
· Act as the first point of contact for client queries related to housekeeping.
· Ensure timely resolution of complaints and service requests.
· Coordinate with vendors for housekeeping materials, consumables, and machinery servicing.