नेटवर्क इंजीनियर

Proven work experience as a CCTV Support Engineer, Networking devices Support Engineer, or similar role.

• Hands-on experience with Network Switches/Access points/NVR/Server/Firewall Router.

• Good understanding of computer systems, CCTV mobile devices, Apple Devices, and other tech products.

• Ability to diagnose and troubleshoot All IT Devices at Site.

• Familiarity with remote desktop applications and help desk software’s.

• Excellent problem-solving and communication skills

• Asset Management, Inventory Management, Warranty management, Documentation skills, Daily reports.

• Maintaining all types of Networking/NVR Server devices/IT Devices.

• Research and identify solutions to software and hardware issues.

• Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.

• Properly escalate unresolved issues to appropriate internal/External teams (Network/Software/Application/Server/3rd party).

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

• Prepare accurate and timely reports as per requirement.

• Document technical knowledge in the form of notes /manuals/SOP’s.

• Backup/Recovery Management from Storage Servers.

• Tasks & Small Projects Support as per management requirements.

• Knowledge of Mobile technology – Android/iOS/windows/Motorola.

• Troubleshooting all type of Handheld & Touch pad devices as per site requirements.

• इस फुल टाइम हार्डवेयर / नेटवर्क इंजीनियर Job में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।