Job Title: Network & Security Operations Engineer (L1/L2)
Company: IT Services & Consulting
Location: Multiple Locations (Airoli, Navi Mumbai | Hyderabad | Ahmedabad | Pan India)
Experience: 1 – 10 Years
Employment Type: Full-time | On-site | Shift-Based
Our Client is seeking motivated and skilled Network & Security Operations Engineers to join our team in multiple capacities, including Firewall, Proxy, VPN, NOC, and VSAT operations. The ideal candidate will manage, monitor, and secure enterprise networks and satellite communication systems in 24/7 operational environments. This role requires strong troubleshooting skills, hands-on experience with network/security devices, and the ability to work across diverse technologies.
Network & Security Operations (Firewall, Proxy, VPN):
Configure, deploy, and support multi-vendor firewall platforms (Palo Alto, Cisco ASA, CheckPoint, Fortinet)
Administer enterprise Proxy solutions (Netskope) and VPN solutions (Accops, F5 VPN, Swift, Netskope ZTNA)
Manage policies, access rules, exceptions, and security controls
Integrate network/security solutions with AD, IAM, SIEM, IDAM, PAM, and SOAR
Perform Layer 1–7 network and security troubleshooting
Conduct packet capture & traffic analysis using Wireshark/PCAP
Apply patches, upgrades, and security hardening for compliance
Monitor performance, conduct audits, and maintain SLA compliance
Maintain network diagrams, SOPs, runbooks, and technical documentation
Mentor and guide L1 engineers
Network Operations Center (NOC & VSAT):
Monitor network, server, and satellite infrastructure using NOC monitoring tools
Perform first-level diagnosis and escalation of network or RF issues
Manage VSAT hubs, RF/IF systems, antennas, and teleport equipment
Conduct link budgeting, capacity planning, spectrum analysis, and fault resolution
Support hub expansion, site deployments, and customer implementations
Coordinate with internal teams, vendors, and satellite operators
Maintain logs, ticket updates, and operational reports
General Operational Responsibilities:
Participate in 24/7 rotational shifts to ensure continuous operations
Handle incident, problem, change, and configuration management
Work collaboratively in high-pressure environments
Automate routine tasks using scripting, REST APIs, or SOAR tools
1–10 years of experience in network operations, security, or satellite communications
Hands-on experience with at least one of the following domains:
Firewall security (Palo Alto, Cisco ASA, CheckPoint, Fortinet)
Proxy security (Netskope)
VPN (Accops, F5 VPN, Swift, Netskope ZTNA)
NOC / Network monitoring (SolarWinds, Nagios, PRTG, etc.)
VSAT / Satellite Ground Station operations (TDMA/SCPC/MxDMA)
Strong understanding of networking protocols (BGP, OSPF, VLAN, STP, TCP/IP)
Experience with Windows, Linux, and UNIX environments
Proficiency in packet capture and traffic analysis
Familiarity with authentication technologies (AD, LDAP, IAM, MFA, Certificates)
Strong troubleshooting and problem-solving skills
Excellent communication, documentation, and collaboration skills
CCNA, CCNP Security, PCNSE, CCSA/CCSE, NSE certifications
Netskope certifications (for Proxy/VPN roles)
VSAT or RF-related certifications for satellite operations
Strong ownership, accountability, and attention to detail
Ability to work in fast-paced, high-pressure environments
Team leadership, mentoring, and collaboration skills
Analytical and proactive problem-solving mindset
Customer-focused and results-driven