IT Operation Executive

Key Responsibilities:

IT Operations

• Monitor and maintain Windows and/or Linux servers and enterprise systems.

• Perform system updates, patches, and upgrades.

• Manage Active Directory, user accounts, group policies, and permissions.

• Ensure regular system backups and test disaster recovery procedures.

• Troubleshoot hardware, software, and operating system issues.

• Maintain documentation for systems, procedures, and IT assets.

• Provide technical support to end-users and resolve escalated IT issues.

Network Administration

• Install, configure, and maintain network infrastructure (switches, routers, firewalls).

• Monitor network performance and ensure high availability across all sites.

• Configure and maintain VLANs, VPNs, and secure site-to-site connectivity.

• Establish and configure inter-office networks, including WAN links and secure tunnels between company locations.

• Support the setup, configuration, and deployment of servers across multiple offices.

• Manage network security, including firewall rules, access controls, and segmentation.

• Diagnose and resolve connectivity, latency, and performance issues.

• Maintain wireless network infrastructure and enforce security protocols.

• Ensure compliance with IT security policies and industry best practices.

Qualifications:

Education & Experience:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

• Experience supporting multi-site environments is strongly preferred.

Technical Skills:

• Knowledge of Windows Server and/or Linux environments.

• Experience with Active Directory, DNS, DHCP, and Group Policy.

• Hands-on experience with routers, switches, firewalls, and VPN configuration.

• Familiarity with virtualization technologies (VMware, Hyper-V).

• Solid understanding of network security principles and access control management.

• Experience with backup and disaster recovery solutions.

Soft Skills:

• Strong analytical and troubleshooting abilities.

• Excellent communication skills for coordinating across multiple offices.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong documentation and organizational skills.

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