Install, configure, and maintain computer hardware, laptops, desktops, printers, and peripherals.
Troubleshoot hardware, software, and network-related issues.
Configure and manage LAN, WAN, Wi-Fi, routers, switches, and firewalls.
Monitor network performance and ensure system availability.
Install and maintain operating systems, antivirus software, and applications.
Provide technical support to users for IT-related issues.
Manage user accounts, email configurations, and access permissions.
Perform regular system backups and data recovery when required.
Maintain inventory records of IT equipment and assets.
Coordinate with vendors for hardware repairs and procurement.
Ensure IT security policies and procedures are followed.
Prepare maintenance reports and documentation.