Job Title: Junior Desktop Support Engineer
Location: Greater Noida
Experience: 2–4 Years
CTC: ₹22,000 – ₹25,000 per month
Industry: IT Company
Qualification
• Bachelor's degree in Computer Science, IT, or a related field.
• Preferred Certifications: MCSE, CCNA.
Key Responsibilities
• Troubleshoot desktop, laptop, hardware, software, printer, and network issues.
• Install and configure Windows OS, TCP/IP, DHCP, DNS, and LAN.
• Manage Active Directory users, security groups, and permissions.
• Support Exchange Online, SharePoint, Microsoft 365 Admin Center, and Entra ID.
• Assist with Hybrid (On-Premises to Cloud) environment management.
• Monitor system performance and resolve IT issues.
• Maintain hardware inventory and IT assets.
• Handle IT support tickets and ensure SLA compliance.
• Provide onsite and remote technical support to end users.
Required Skills
• Strong knowledge of desktop support, networking, LAN wiring, and printer management.
• Experience with Active Directory, Microsoft 365, Exchange Online, and IT ticketing tools.
• Good communication, troubleshooting, and customer support skills.
📩 Apply now or share your profile at :- 7303739106/recruiter@theincircle.com