Spearhead Infotech Pvt. Ltd is a Web Hosting company provides email related solution to their corporate clients .
We are the authorized partner of Google Work Space , MS 365, Zoho Mail and cPanel.
Handling Technical Support for all our mailing solutions such as Google Work Space , Microsoft 365 , Web-Email Hosting
(cPanel & Plesk Control Panels ),Domain Name Registrations, Cloud & VPS Hosting etc.
You will be responsible for replying to customer over the emails and phone and provide instant support .
Troubleshooting: Connectivity issues among Client PC to Server ,Hosting management- disk space, server usage management, Reseller/Shared Hosting Management.
Email ID configuration at client PC , Backups.
Training will be provided .
Qualifications and Skills :
Practical knowledge of Microsoft Outlook configuration.
Ability to handle Support Requests from Clients on Phone and Email.
Must have experience working in the web hosting industry.
Hardware & Networking Knowledge.
Experience with cPanel
Ability to troubleshoot website and email problems.
Great communication skills
Opportunity to get Google Workspace Certification.
Spearhead Infotech Pvt. Ltd.