A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 15,000 /महीना
Renovasion Automation Private Limited
लक्ष्मी चौक, मुजफ्फरपुर
हार्डवेयर / नेटवर्क इंजीनियर में 1 - 2 वर्षो का अनुभव
फुल टाइम
Core responsibilities
Troubleshooting and support: Provide technical assistance to end-users via phone, email, remote access, or in-person to resolve hardware, software, and network issues. This includes diagnosing problems and identifying root causes.
Installation and maintenance: Set up new workstations for employees, install and configure hardware and software, and perform regular maintenance and upgrades.
Asset and inventory management: Maintain an accurate inventory of computer equipment, peripherals, and software licenses. This can also involve procuring new hardware and retiring outdated technology.
User training and orientation: Educate employees on new software, applications, and IT policies to ensure proper usage and compliance.
System upkeep: Monitor desktop infrastructure for performance and efficiency, and assist with implementing security protocols and system updates.
Documentation: Document technical issues, solutions, and procedures in a ticketing system.
Escalation: Escalate complex issues that cannot be resolved independently to the appropriate teams or higher-level engineers.
