We are seeking an experienced Desktop Support Engineer/Specialist to join our IT team. The successful candidate will provide technical support and maintenance services for desktop computers, laptops, and other devices. If you have strong problem-solving skills and excellent communication skills, we encourage you to apply.
• Key Responsibilities:
• Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals
• Install, configure, and maintain desktop operating systems, software, and hardware
• Provide technical support to end-users via phone, email, or in-person
• Document technical issues and resolutions for future reference
• Collaborate with other IT teams to resolve complex technical issues
• Implement and maintain IT policies and procedures