We are looking for a Desktop Support Engineer to join our team at 3ag Network Solutions Private Limited to resolve hardware & network issues and maintain overall IT infrastructure. This role offers an in-hand salary of ₹20000 - ₹24000 and a chance to work in a technology-driven environment.
Key Responsibilities:
Set up and maintain computer systems, networks and hardware
Diagnose and fix hardware/software issues
Monitor network performance and resolve connectivity problems
Install and configure operating systems and security tools
Maintain documentation for IT procedures and system updates
: Install and troubleshoot hardware components and peripherals.
: Basic understanding of network connectivity issues and resolving them.
: Installing and configuring application software.
Installing and updating antivirus software.
: Configuring and troubleshooting mail clients like Outlook.
: Regular system maintenance to prevent issues.
: Keeping track of IT assets.
Updating daily reports to the Key Technical Account Manager.
: Installation and maintenance of operating systems on servers.
Using backup software for data protection.
Configuring wired and wireless networks.
: Installing security patches for OS and applications.
: Diagnosing and resolving server issues.
: Advising on IT solutions based on customer requirements.
: Coordinating with vendors for hardware and software needs.
: Designing network and system configurations as per customer requirements.
: Implementing new technologies based on customer needs
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 2 years of experience. Hands-on knowledge of operating systems, routers, LAN/WAN and diagnostic tools is essential.