Job description
1. Assist in the installation, configuration, and maintenance of computer hardware, software, and networking systems.
2. Provide technical support to employees, troubleshooting and resolving IT issues.
3. Assist in user on boarding and setup of IT equipment and accounts.
4. Perform routine system checks and updates to ensure optimal performance and security.
5. Conduct research on new technologies and provide recommendations for process improvements.
6. Assist in documenting IT processes, procedures, and troubleshooting guides.
7. Support IT inventory management and asset tracking.
8. Stay updated with emerging IT trends and technologies.
9. Perform other tasks and responsibilities as assigned by the IT team.
Requirements:
1. Basic understanding of computer hardware, software, and networking fundamentals.
2. Proficiency in Microsoft Office Suite.
3. Strong problem-solving and analytical skills.
4. Ability to work independently and collaboratively in a team environment.
5. Eagerness to learn and contribute to IT projects.
6. Attention to detail and ability to prioritize tasks.
7. Flexibility and adaptability to work in a fast-paced environment.
8. Positive attitude and willingness to take initiative.
Key Skills
1. Windows OS 7,10 & 11
2. Microsoft Office Suite.
3. SQL Database
4. Computer hardware network
5. Troubleshooting
6. CCTV