ट्रैवल सेल्स एग्जीक्यूटिव

Job Title

Travel Operations & Business Development Executive

Company: MAASA Tour & Travels
Location: Mumbai, India (Office Based)
Employment Type: Full-Time

About MAASA Tour & Travels

MAASA Tour & Travels is an international travel company with operations in India and New Zealand. We specialize in international flights, holiday packages, visas, travel insurance, hotel bookings, and customized travel experiences. Our mission is to deliver exceptional customer service while making international travel simple and affordable.

As we continue to grow, we are looking for an energetic, customer-focused, and sales-driven Travel Consultant to join our Mumbai office.

Key Responsibilities

Sales & Customer Service

• Handle customer enquiries via phone, WhatsApp, email, and social media.

• Convert enquiries into confirmed bookings.

• Build long-term relationships with customers and travel agents.

• Follow up on leads and provide excellent after-sales service.

Travel Operations

• Prepare domestic and international travel quotations.

• Book flights, hotels, visas, travel insurance, transfers, and holiday packages.

• Coordinate with suppliers and travel partners.

• Issue invoices, vouchers, and travel documents.

• Maintain booking records and customer databases.

Business Development

• Generate new customer leads.

• Develop relationships with travel agents and corporate clients.

• Promote MAASA travel products and special offers.

• Assist with marketing campaigns and promotional activities.

• Contact 30–50 travel agencies daily.

• Build partnerships with corporate clients.

• Develop relationships with tourism boards and suppliers.

• Generate repeat business from existing customers.

Administrative Duties

• Maintain accurate customer records.

• Update CRM and booking systems.

• Prepare daily sales and enquiry reports.

• Support office administration as required.

Required Skills

• Excellent communication skills in English and Hindi.

• Additional languages are an advantage.

• Strong sales and negotiation skills.

• Customer-first attitude.

• Good computer knowledge (MS Office, Google Workspace).

• Ability to multitask and work under pressure.

• Strong attention to detail.

• Positive attitude and willingness to learn.

Preferred Experience

• 1–3 years in the travel industry.

• Experience using travel booking systems such as TBO, Akbar, Galileo, Amadeus, or similar platforms.

• Experience in international travel bookings and visa processing is preferred.

Qualification

• Bachelor’s degree preferred.

• Diploma or certification in Travel & Tourism is an advantage.

Performance Incentives

• Career growth opportunities

• Training and development

• Opportunity to work with an international travel company

Working Hours

Monday to Saturday

9:30 AM – 6:30 PM

Mumbai Office

How to Apply

Please send your CV along with a short introduction explaining why you would like to join MAASA Tour & Travels.

Join us and become part of a growing international travel company connecting India with the world.

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