Job Description – Car Loan Telecaller (Telesales)
Position: Car Loan Telecaller (Telesales)
Department: Sales
Location: [Location]
Employment Type: Full-Time
Experience: 0–3 Years (Freshers with good communication skills can also apply)
Job Summary
We are looking for a dynamic and target-driven Car Loan Telecaller to generate and convert leads for car loan products. The ideal candidate should have excellent communication skills, customer handling abilities, and a passion for sales.
Key Responsibilities
Contact prospective customers from provided leads and databases.
Explain car loan products, interest rates, EMI options, and eligibility criteria.
Understand customer requirements and recommend suitable loan options.
Generate qualified leads and schedule follow-ups.
Coordinate with the sales and operations team for loan processing.
Maintain accurate records of customer interactions in CRM/Excel.
Achieve daily, weekly, and monthly sales targets.
Handle customer queries professionally and provide timely resolutions.
Build and maintain strong customer relationships.
Required Skills
Good communication skills in Hindi (English and regional languages are an added advantage).
Strong convincing and negotiation skills.
Customer-focused approach with a positive attitude.
Basic knowledge of MS Excel and CRM software.
Ability to work under sales targets and deadlines.
Qualification
Minimum 12th Pass.
Graduation preferred.
Experience
0–3 years in Telecalling, Telesales, Banking, NBFC, Financial Services, or Loan Sales.
Freshers with excellent communication skills are welcome.
Salary
₹12,000 – ₹18,000 per month (Based on experience)
Attractive Incentives + Performance Bonus
Working Hours
Monday to Saturday
Day Shift
Preferred Candidate
Experience in car loans, personal loans, home loans, insurance, or financial product sales.
Strong follow-up and closing skills.
Ability to convert leads into successful loan disbursements.
Benefits
Incentive-based earnings
Career growth opportunities
Training and development
Supportive work environment