A Sales & Service Engineer drives revenue through technical product sales while managing post - sales support . They bridge the gap between a company and its clients by conducting product demonstrations , closing deals , and executing on-site equipment installations , troubleshooting , and preventive maintenance .
Job Summary
We are seeking a dynamic and technically driven Sales & Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands on post sales support . Your primary goal is to drive sales growth while ensuring maximum equipment up time and customer satisfaction .
Key Responsibilities
Sales & Business Development
Lead Generation :- Identify and develop new business opportunities across target industries
Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
Account Management :- Maintain strong relationships with existing clients to generate repeat business and up sell opporttunities
Service & Technical Support
Installation & Commissioning :- Perform on - site installation , configuration , and calibration of equipment
Maintain & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams
Qualifications & Requirements
Education :- Bachelor's Degree or Diploma in Engineering
Experience :- 1-5 years of proven experience in technical sales and field service